Half day Telesales course
Telesales Masterclass : Course Overview
The programme uses the latest thinking and approaches to develop a consultative selling approach with a focus and emphasis of embedding the core sales skills essential for effective selling on the phone.
Our telesales course is ideal for telesales staff, telemarketing staff, Business development managers, Business owners, Client relationship managers, Account Managers or those new to a sales role or more experienced telesales people who have never undertaken any formal sales training and may just need a refresher.
The half day or full one day courses are highly interactive with individual & group exercises to really accelerate the learning processes to ensure that every candidate leaves with increased skills and confidence that can be immediately implemented back in the workplace.
The programme covers:
- How to most effectively structure your telesales conversation
- How to use High Impact opening statements to gain your customer’s interest
- How to use advanced questioning techniques to uncover real needs
- How to respond & handle objections
- How to obtain the desire to act and purchase your product or service
- How to get commitment for the appointment or sale
- How to plan & prepare yourself for your telesales calls
- How to develop effortless rapport with your potential customers
Next steps: For more information or to book a place please call Lisa at the The Sales Academy on 01625 428926
Introduction to Selling Course
Professional Selling : Course Overview
The programme uses the latest thinking and approaches to develop a consultative selling approach with a focus and emphasis of embedding the core sales skills essential for effective selling.
Professional Selling Skills is ideal for those new to a sales role or more experienced sales people who have never undertaken any formal sales training and may just need a refresher. The course is suitable for Business owners, Field Sales teams, B2B teams, Client relationship Managers, Business Development Managers or Account Managers.
Short lectures, questionnaires, group discussion and individual exercises are used during this dynamic two day programme to ensure that every candidate leaves with increased skills and confidence.
The programme covers:
- Our current beliefs about selling
- How do people buy
- How to use language effectively to connect with your customers
- How to gain and maintain customer’s interest
- How to use advanced questioning techniques to uncover real needs
- How to present your selling messages effectively to make buying for the customer easy
- How to overcome objections
- How to obtain desire to act and purchase your product or service
- How to prepare & plan for your selling calls
Next steps: For more information or to book a place please call Lisa at the The Sales Training Academy on 01625 428926
Advanced Selling & Influencing : Course Overview
This course is ideal for sales professionals who now want to take their performance onto a higher level. This course draws material from the latest selling strategies and techniques and combines it with principles of NLP (Neurolinguistic Programming) so that your ability to influence & sell effectively is significantly enhanced.
The course is suitable for Field Sales teams, B2B teams, Client relationship Managers, Business Development Managers or Account Managers.
Short lectures, questionnaires, group discussion and individual exercises are used during this exciting one day programme to ensure that every candidate leaves with the ability to immediately implement their new skills and techniques.
The course covers:
- Understanding ourselves & understanding our customers
- How to build immediate rapport with customers or prospective clients
- How to listen to what the customer is really saying
- How to use advanced influencing skills
- How to use advanced questioning skills
- How to manage your psychological “state” and get into the “zone” for maximum performance.
Next steps: For more information or to book a place please call Lisa at the The Sales Training Academy on 01625 428926
Need something else?
Call Lisa on 01625 428926 to discuss your specific requirements or to find out further information.